I ordered a $2000 laptop through this service. They discarded the original outer box, which exposed the device to potential damage during transit. When it finally arrived after 2 months, it had visible dents, and the power adapter was sent separately days later. I filed a complaint, but they refused to take responsibility. It took nearly 6 months and intervention from consumer rights authorities, yet no resolution or compensation was provided. Avoid using this service for electronics or valuable items — there's no assurance of proper handling or accountability.
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