My Back Science bed and adjustable base arrived yesterday. The white glove service to set it up wasn't happening, so I emailed to see if I needed to do anything else and they told me they would take care of it, which they did that same day. I feel it would have been better if they had sent a company that would have two people to set it up, but the guy did a good enough job but struggled with the weight of this bed.I am satisfied with the construction of this bed, it seems to be very well made, it feels good and operates sufficiently, although I'm stilling learning the remote control buttons. I love that it has a lumbar setting. The head and foot adjustments are great. I ordered the mattress cover, sheets, pillows, and pillow cases and they are made superbly and feel great. The noise level of the massage is a little louder than I expected, but tolerable. They advertised the massager as a wave effect, but I was expecting the massage to go from head to foot instead of just a whole body massage at once. I would suggest not advertising it as a wave effect. I would also prefer to be able to pick if I want to massage just the bottom of my body or just the top of my body to feel the massage part at a time. Overall, I am completely satisfied with the company and the way their bed is made and the cooperation I received in answering any of my questions.
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Here at Back Science™, led by our head of product development Chiropractor Dr. Rick Swartzburg, D.C., we strive to develop the latest mattress and bed technologies to help people suffering from back pain and various health conditions get the restful sleep they deserve. We are constantly innovating and pushing the boundaries of technology to bring consistent positive improvement to the lives of back pain sufferers across the U.S. In our more than 20 years of experience innovating in the industry and working directly, one-on-one with our customer base, we have been able to change the lives of back pain sufferers all across the U.S. and beyond by paying attention to their specific needs and keeping our focus on their health and well being. Scroll down to learn more about why our customers trust us with their sleep, and how the Back Science™ Bed can make a difference in your life. See more