I really enjoyed this online course and found it very informative and engaging. The content was well-structured and easy to follow, covering all the key areas needed for working in a contact centre environment. I especially want to mention our tutor, David Carp, who was an excellent tutor throughout the course. He explained everything clearly, was always supportive, and made the learning experience enjoyable. His knowledge and friendly approach really made a difference. I feel much more confident and prepared thanks to this course and David’s guidance.
Claim your business profile now and gain access to all features and respond to customer reviews.
As part of the Leep Group, Back to Work provides pre-employment training and short digital skills courses for eligible adults across the UK.
At Back to Work, we exist to unlock potential – for individuals who deserve better opportunities and employers who need skilled people to grow.
In a world where talent and opportunity often fail to connect, we bridge that gap. We believe everyone deserves the chance to build a meaningful career, and every business deserves access to skilled, motivated people.See more
