I fully agree with Adam and Julia. They've stolen £75 of my money and I'm having to set up a Police investigation as well as leads with Citizens Advice and Trading Standards. Their customer service unit is appalling and you can find the head of ticketing on Linkedin who makes promises she doesn't keep, so it starts from the type of people at the top. Broken Britain indeed. I'll get my money back as it was my reward night out after my Mum had a stroke.
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