If I could go back in time, I would prevent myself from ever giving any money to this service. They excel at exploiting renters while pretending to provide 'modern, stylish living.' Beneath the polished exterior lies a chaotic and frustrating operation. From the beginning, it was a disaster with multiple attempts to overcharge me and my roommates, including a rent bill that was more than double the agreed amount. When I raised the issue, they dismissed it, showed no accountability, and offered no apology. Additionally, they impose a huge and unjustifiable 'service fee' just to book, and then add vague utility charges, making what seems like an affordable rental turn outrageously expensive. By the time you realize it, you're already locked in. They even withheld part of my deposit for damage I didn’t cause, charging me for something I proved I didn’t break, and at a higher rate than my roommate. When I tried to follow up, responses were minimal, and they avoided calls, providing no clear explanations. It took endless effort to get any answers, and they remained steadfast on their unfair charges. This service relies on overcharging, poor communication, and a lack of accountability. Their support is slow and more focused on protecting profits than assisting tenants. Renting with them means paying more than agreed, struggling for basic service, and risking your deposit on false claims. Save yourself the hassle and seek alternatives.
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