This is one of the most irresponsible and unprofessional online shops I have ever encountered. My order vanished during shipping. The courier confirmed that the parcel never reached the US, so it is lost internationally. Despite this, the company kept asking for proof from the courier, even though they stated that they cannot provide documents to the recipient. Instead of accepting responsibility, they prolonged the process with unhelpful replies and no real action. I paid for shipping protection, yet they tried to shift the blame onto me. Their customer service is slow and appears more interested in avoiding refunds than resolving issues. I regret placing an order with this store and strongly advise others to stay away. If anything goes wrong, you will be left to fend for yourself.
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BADINKA creates clothing for rebels, artists, and unconventional souls. We try to be more than just a clothing brand. Our team shares the same free-spirit, fearlessness and creativity that you possess. To us, what we wear on our bodies is a bold statement that tells the world we’re here, we’re alive, and we aren’t going anywhere.
