I've purchased many items from this company in the past and was always satisfied, but due to their current treatment of customers, I won't be buying from them again. I placed my order on November 30, expecting it to ship within 3-5 business days, but that time passed without any updates. After emailing them, I was told there was a backlog from the sale and it would take 10 working days. That time came and went too. I emailed again and was informed it was now a 14-day turnaround. When I asked if it would arrive before Christmas as it was a gift, they assured me it would be dispatched that week. However, I later saw on their social media that nothing would ship in time for Christmas. I was offered a refund or a gift card, and their social media team even commented casually about the situation. It's disheartening, and I recommend looking for other clothing options that treat customers better.
Claim your business profile now and gain access to all features and respond to customer reviews.
Bad Monday ™ - Tattoo Art Inspired Clothing Brand | Streetwear | Shop Now