The jackets are amazing and everyone I got them for loved them. I am considering ordering for my employees in the Fall. BUT THEIR RETURNS ARE HORRIBLE! I HAVE ONE COAT I ORDERED THAT IS TOO BIG, I JUST NEED THE SIZE DOWN - FROM XL TO L AND THEY SENT ME A RETURN NUMBER, BUT NO WHERE TO SEND IT, NO MAILING LABEL, NOTHING. SO HERE I SIT WITH A COAT WEEKS LATER THAT I WANT TO RETURN BUT FEAR SENDING ELSEWHERE AND ARE NOT SURE IF THEY WILL SEND ME MY REPLACEMENT. AT THIS POINT WINTER IS OVER. I WOULD RATHER SEND BACK TO A PARTICULAR PLACE AND GET A CREDIT TO MY ACCOUNT. IT IS ASHAME THAT THEY DO NOT HAVE THIS TOGETHER AS MUCH AS THEY DO THEIR PRODUCT.
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