1-Star Review: Extremely Disappointing – Poor Quality, No Accountability, Still Waiting for RefundI’ve had enough of Bahira. It’s been 3 months of trying to resolve my complaint, and I’m honestly shocked by how bad the customer service has been.When placing my order, they were amazing — always available via WhatsApp, email, and phone, answering every question about the outfits me and my sisters wanted for my brother’s wedding. Based on that, I trusted them.But when the order arrived, the tailoring was awful definitely not worth the money. These were meant to be wedding outfits, and they looked tacky and poorly finished. It doesn’t seem like they even checked them before shipping.I contacted them, and it took one full month just to get a reply. Every response since has taken another month. They claim to be understaffed, yet somehow are never understaffed when it comes to taking orders and payments.3 months later, I’m still waiting for a refund. I’ve never experienced such appalling service, especially from a brand that markets itself as premium.🚨 Warning to future customers:Order at your own risk. Their communication stops the moment something goes wrong. If your order isn’t perfect, be prepared to chase them for months.I will never use Bahira again and absolutely do not recommend them.
Claim your business profile now and gain access to all features and respond to customer reviews.
U.K.’s Leading Authentic Pakistani Multi Brand Online Store
