Review Time
If I could leave zero stars, I would. I hired BAH to help me move across the country. From the first, they lied and mismanaged the move. At nearly every point--(1) the pick-up; (2) while my belongings were in transit and (3) when the boxes actually arrived--they were not in touch with the actual shipping company and had no idea where my things were. I had to step in and handle everything myself, even as they lied that they had done so. Their misrepresentations caused delays that meant I had to pay movers extra on both ends. While BAH partially admitted their lies at first and gave me a very small partial refund, over the course of the month-long SNAFU that followed, they continued to lie to me and also to the shipping company (Rapid Freight) that actually moved my things to MA. In other words, though they are a logistics company, they did not aid in the logistics of the move at all. The only service BAH actually provided was sending me a telephone number for the actual freight and shipping company--I had to orchestrate the entirety of the move myself. Additionally, after the boxes arrived ten days after BAH's guaranteed date, BAH lied to the shipping company, outrageously telling them I had called the police and a lawyer against Rapid Freight, the shipping company! (I had not.) My attempts to reach a settlement with BAH went nowhere, as they offered a settlement and then retracted their offer--as duplicitous in this as in everything else. Ultimately I had to sue them in the Small Claims Court in Cambridge, MA. And I won. Case #2452SC000744. Court date was March 11, 2025. I received payment from BAH for the judgement in full. But unbelievably, when I posted a review of BAH on UShip, where they had taken the job, they responded not only by maligning my character, but also writing "To clarify, there was no court case involved. The matter was resolved prior to reaching that stage." That they would continue to lie--the reason I had to sue them at all-- is shocking. Please look up the court case number for yourself. You'll see the judgement and also that they paid it. Trustpilot, I'm more than happy to upload both that judgement and the receipt of BAH Logistics' payment to me.ETA they tried to bribe me early on for a 4-star review, which I only found out in the course of the court case was also illegal. And there are plenty of reviewers on Yelp and Google who also report being coerced or bribed or having refunds withheld if positive reviews were not given. So you cannot know any review left for them here or anywhere else is a genuine one. I'd be happy to provide evidence of every bit of what I'm saying here, as I did in court.I'm sure BAH will respond to this as well with a message full of dishonesty that only further shows their lack of integrity. But the truth is literally public record.
I recently had the pleasure of using BAH Logistics for shipping my vehicle, and I couldn't be more satisfied with the service! From the moment I reached out for a quote, their team was incredibly responsive and helpful, walking me through the entire process with professionalism and clarity. I'm highly recommend this company who's looking for professional logistics services.
BAH logistics moved a couch, two chairs in an ottoman for our family. Ruby and Maya , whom we both dealt with during the process were professional and genuine. The company was able to deliver the items in a time frame they promised. I would recommend them again!
Total loss for words at the disgusting practices of this company.After being unable to provide services for us they sent a threatening email to remove negative reviews and complaint with BBB before sending refund lol And will withhold some of the money. This is illegal in every state and federally as well. BBB, FTC and state attorneys office as well as the motor carrier division and reported their brokerage license . Beware and always do your due diligence when hiring through a load board . Shiply was who connected me
As a first timer to shipping a car, I had really no experience with how working with a broker would go. They got a carrier to pickup within the 5 business days and communicated with the dealership and myself promptly and with accurate info. Was a great experience and I would gladly use them again!
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BAH Logistics LLC: Your Premier Transportation Partner
We are committed to delivering exceptional transportation services and logistics solutions tailored to the unique needs of each client, ensuring the safe and efficient transport of a wide range of items, including vehicles, heavy machinery, boats, motorcycles, and various types of freight. Our team of seasoned experts is dedicated to meticulous handling and care, guaranteeing the secure delivery of your valuables from their point of origin to their final destination.
As a company that is both certified and bonded with the FMCSA, we provide you with the assurance that your belongings are protected throughout their journey. Moreover, our comprehensive insurance coverage is seamlessly integrated into our transportation fees, affirms our dedication to delivering value and peace of mind.
With BAH Logistics, getting a fast online quote is quite easy. You're just one email or phone call away from a quick response, you can contact us by phone or email, and we're only a few steps away. Simply provide us with the exact information about your vehicles and the crossing points, and get ready for a prompt and well-thought-out response.
Embark on a shipping journey with us today. For further details or to initiate your service, please reach out to us at +1 818-392-8977See more
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