Review Time
Whenever you speak to anyone on this team they’re incredibly snotty and combative. I spoke with Samantha via WhatsApp and the condescending attitude and tone was vile. They do not want to help you. They do not act reasonably providing notice or explanations or reminders before taking any action or sending someone to your property. I spoke directly with the council myself to reset an arrangement and they agreed - this company is unreasonable, unsympathetic and money hungry. Ignore what their letters say as they try to purposely intimidate you by saying things like “full payment ONLY” and tell you you can’t contact the people you owe directly as they want the debt to stay with them so they can continue making money off of you. Call the people you owe directly and you will likely speak to people far more reasonable and understanding that aren’t interested in capitalising on your financial difficulties. Utterly vile company and vile people
Whenever you speak to anyone on this team they’re incredibly snotty and combative. I spoke with Samantha via WhatsApp and the condescending attitude and tone was vile. They do not want to help you. They do not act reasonably providing notice or explanations or reminders before taking any action or sending someone to your property. I spoke directly with the council myself to reset an arrangement and they agreed - this company is unreasonable, unsympathetic and money hungry. Ignore what their letters say as they try to purposely intimidate you by saying things like “full payment ONLY” and tell you you can’t contact the people you owe directly as they want the debt to stay with them so they can continue making money off of you. Call the people you owe directly and you will likely speak to people far more reasonable and understanding that aren’t interested in capitalising on your financial difficulties. Utterly vile company and vile people
If I could give a zero review I would. I asked that a Council Tax enforcement be placed on hold as the person who runs the business in question is suffering from Parkinson’s Disease, is in a nursing home, and does not have the capacity to attend to their business affairs. I explained that we are waiting for Power of Attorney (PoA) to be authorised to the Deputy PoW, at which point the business bank account will be accessible and the dept paid. Rundles were very clear to me that the matter would not be placed on hold, thereby inferring that they will proceed with harassing and prosecuting a very sick man, even though there is currently no access to funds. Rundles should be ashamed of themselves.
Rude, savages even if you’re calling to sort out the matter. Operator was rude and non negotiable straight away I could afford 33% up front then 3-4 payments to pay the rest completely refused would rather charge more money coming out then dealing with you in the compliance stage.
After numerous attempts to explain we no longer own a property? They keep sending threatening emails and texts to which you can’t respond!! not very professional at all .have been told we have go back 6 years to prove we have sold said property . Find it very frustrating and annoying.
RUDE RUDE RUDE.EVEN WHEN ASKED FRO THE WELFARE TEAM AS VUNERABLE CALLED ME A LIER WITH OUT PROOF THE AGENT I SPOKE WITH MR ADMAS EAS AMAZING DIFFERENT BREED!! OFFICE USELESS AND TRIED INTIMADATION AND THREATS!! KEYBOARD WARRIORS I CALL THEM SAFE BEHIND THERE SCREENS. SOME PEOPLE FALL BEHIND WITH GENUINE ISSUES DIDNT CARE!!!!
Well where do you start with scum like this ? Well for a start they are by law supposed to give notice of a visit , didnt happen, knob head called Mr lawrence turns up at my door. Tried on numerous occasions setting up a payment plan , dont get any response. Speak to the office and they are rude and talk over you treating you like shit . Mr lawrence, well he's a joke , all of 5ft 5 and thinks he's rocky , and his colleague who I have started legal proceedings against Mr Vincent is another cocky no hope loser , all the people skills of a toilet brush . Mr lawrence I would like to inform you I will make you intrnet famous with the doorbell footage of you and also the registration number of your white vw caddy van , and your phone number will go viral for all to ring you . Enjoy life you scum
I was contacted by this company via text for a few weeks. Genuinely thought this was a scam and chose to ignore those messages. They are giving no details whatsoever on why they are contacting you and using wrong personal info. And meanwhile they come up with completely un-reasonable fees and make you make pay a ridiculous amount. They clearly chose to have the worst coms ever to scam people and get as much money they can from them. The fact the council works with company like this is another seriously wrong matter..
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