There is a paper invoice fee of 49 SEK + VAT after issuing the first invoice and the company rejects to waive this fee. Justifying this by saying that I should actively go to their online platform and opt out of the paper invoice before they issued it. It's a joke. It's as if the process is designed in the 1990s to scam new customers. No customer service and process understanding. Try to wake up to the new modern world and offer multiple payment methods with auto payment features using payment links, Apple Pay, Google/Samsung Pay, PayPal and other tools to make it simple for your customers to pay. They are the reason you still exist until a new competitor, who understands customer service, wipes you out.
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Internet med sekretess sedan 1994. Bahnhof erbjuder snabba, säkra och prisvärda internettjänster.
