Horrible customer service. One star only because it’s required but I would give no starts if optional. Extremely disappointed with the customer service I received. Instead of being helped I felt ignored and dismissed. My concerns were I ordered the Amber Baja Lights for a 2017 Harley Davidson as a gift back in December. Few weeks had gone by and no update of my order . I just received the order on 01/27/2026 . After a month I called multiple times no one answered or called back. I sent out numerous emails inquiring about my order and if it could be escalated to someone higher up as no one was responding to my emails. When I finally received a call back after 5/6 follow ups I was notified that the item was out of stock due to a vendor issue. And that I would MAYBE receive my order at the end of January. I expected basic professionalism and clear communication none of which I experienced. This interaction left me frustrated. A business should value their customer and unfortunately that was not the case here.
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Baja Designs offers high performance LED lights and light bars for off road trucks, UTVs, and ATVs. Baja Designs is The Scientists of Lighting, contact us today for more info!
