Great concept and the actual boxes are perfect for gifts. The customer service is so poor though. I guess they are a relatively small business, but have emailed multiple times, called, eventually managed to get a response after chasing on Instagram. One month the wrong product was sent - was told they would get back to me - never did. Money taken and no indication when the products are going to be sent. Such a shame as it could be an amazing business, but I can't keep chasing multiple times each month for answers. Plus it's a bit embarrassing to gift this and the wrong products sent or delayed.
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