Bought my daughter a 12 month subscription for Christmas last year. So far she has received 8/12 boxes, with some going missing despite never getting a tracking email to say they've even been posted. Every email is responded with they'll chase it up with IT and don't know why the boxes haven't been sent out. Yesterday I emailed them again to chase up another missing box. They didn't reply to my email, but I received a tracking email yesterday evening and a box arrived today. However it's a box she's already had an the recipe card has best before December 2025🙃 They've just panicked and sent an old issue out which is just rubbish.Since posting this review I've been emailed by the founder of the company who apologised and offered to renew her subscription for free. He explained that they are a very small company and are working on improving their communication and processes. As my daughter has really enjoyed the recieving the boxes and trying new and different recipes we are happy to do this and we look forward to a better experience this year.
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