I’m really loathe to write a negative review of a small business but my attempts to rectify the issue with the company have been completely ignored. I spent almost £80 for a celebration pack, including 3 helium balloons, a cake and candle. The cake was fine but I received just one balloon (not the balloon I ordered) which was completely deflated. The candle was completely missing. I sent an email, with photographic evidence and asked for help, they initially responded but once I asked for a partial refund, which I thought fair, I was completely ghosted. Chances are you might have a positive experience with this company, but is it worth taking that risk when you are planning for a special event. Really, really poor customer care. Go elsewhere.
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bakerdays is situated in the heart of Nottingham. We safely deliver great celebration and gift cakes all over the UK, next day! The folks at bakerdays are not just great bakers and innovators. We have developed a truly versatile colour and decorating process to create beautiful cakes that actually taste just as if you made them yourself. Our passion for cakes (mainly eating them) is only exceeded by a knack of creating the perfect cake design for every occasion. We're the cake decorating company from Nottingham! We're like a bakery cake shop, but completely online!See more
