This experience took place at a store in a local plaza. While the products are of high quality, the manager was extremely rude and abusive. I visited the store to buy bakery items and wanted to be served by a familiar employee. After waiting, I decided to let another employee assist me. While they were preparing my order, I was asked if I preferred to wait for the other employee, to which I agreed. The manager then pulled me aside, claiming I was making the employee 'uncomfortable.' I asked for clarification, and he accused me of being a creep and stated he’d called the police. I was only trying to give my business to an employee I trusted. I left feeling insulted and disgusted. It's concerning that a manager would escalate matters to this level. If a business treats loyal customers this way, I will take my business elsewhere.
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Since 1980, our bakers have been committed to ensuring every loaf and every bun is a delight to bake, a delight to eat and delivered through a delightful customer experience.
