I placed my order on Saturday with bakkalim and because was weekend did not taken to account till Monday which is very understandable. On Monday i received e-mail saying that was collected by DHL and will be delivered next day. On Tuesday i received e-mail saying will be delivered between 17:16-18:16 and i didn’t contact bakkalim regarding my order before 16:00 due to delivery time and las minute my order got cancelled and wednesday morning received e-mail saying that will be delivered by noon time. All my fridge items and frozen items were delivered in a room temperature and when i made complaint they told me that i didn’t contact them on the delivery day and they wouldn’t return any money except only one product as they can’t quarantee that will be delivered frozen. I wouldn’t recommend to anyone and don’t have high expectations.
Claim your business profile now and gain access to all features and respond to customer reviews.
Turkish & International Supermarket
