I have received a parcel from my family via your courier service(balaji couriers, Bangalore). On opening the Parcel, I noticed that the packages were broken and filled with rat droppings(rat poop). Please look at the pictures attached.All the packages were infested by the rat's droppings. Have a look at the images attached.So I had to throw away the complete package and get the apartment professionally cleaned due to the risk of health hazards.The total value of the shipment was Rs 9935/- and the courier charges were Rs 19000/-. Additionally, the cleaning charges for the apartment is 200 Euros.I am in such conditions HEALTH wise that it's risky for me to be exposed to such animal poop.I have been following up with the customer care since I received this parcel. the customer care is not providing any help other than beating around the bush. I only have one regret on wasting my money and EFFORTS for nothing !! Please try to think from my perspective, who has been waiting for the parcel containing important things for my condition and finally I end up receiving rat poop. And then I just have to throw the entire packet into dustbin. This was international courier by the way. Total package weight was 20kg. Sent from Bangalore to Germany. Thanks and Regards,SeemaTo all the readers: Do you guys know where can I file the grievance if the courier company is not helping me?
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Balajicourier Offering the courier & cargo services. A solution to companies, traders & individuals from India to take care of their International Courier & Cargo needs.
