I am very frustrated with this company. I have purchased running shorts before without any issues. However, my recent order for a new pair resulted in receiving the wrong size. I ordered an XL but was sent a M instead. I appreciate their products, but their customer service leaves much to be desired. I ordered and paid in good faith, only to receive the incorrect size. I've been trying to contact the support team for about a week, reaching out at least six times through email, their return portal, and voice messages. I even attempted their online live chat, but received no response. The customer service is truly disappointing, and I can't understand how they manage to operate.
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Baleaf is a contemporary activewear brand that caters to those who enjoy dabbling in fitness trends but don't want to keep stockpiling gear for each activity they engage in.