Customer service is terrible! I placed an order but realized the description was incorrect and needed to return it. After confirming they received the return, I reached out via email and was assured I would receive my refund within 3-5 days. Now, it’s the 6th, and I haven’t received it. When I called, I was told that due to a system change during my return, I would receive a check instead, violating their own return policy. I have over a decade of experience in public sales and have never encountered such poor customer service. The representative I spoke with was rude and unhelpful. I will never shop with them again or recommend them to anyone.
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Home furniture and home accessories including bed headboards, daybeds, kitchen islands, candle wall sconces, chair cushions, chandelier lamp shades, wooden bar stools, dining room tables and home office furniture.