If possible, I would give this company a negative rating. I ordered a replacement ballast for a fluorescent light on June 8, 2021, and it arrived quickly, which was a positive. However, the packaging was damaged, and the ballast itself had bent metal mounts. After testing it and finding it faulty, I contacted them for a replacement or refund but received no response. After multiple emails, they finally acknowledged my issue but took weeks to respond, requesting pictures of the damage. Eventually, they suggested I fix the bent parts myself and refused to address the internal defect. It took threats of escalation to finally see a refund, which took over two months to resolve.
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The BallastShop offers replacement lighting ballasts for use with fluorescent, HID, metal halide, circline, sign, emergency, and compact fluorescent bulbs, as well as LED retrofit bulbs and drivers.
