I recently purchased an electronic transformer that was defective and stopped working after just one week. I reached out to the company, but they refuse to replace items that are not new and in their original packaging. How is that feasible once installed? This company appears to prioritize sales over customer experience, showing no accountability for their service. I expected at least a full refund or a replacement part. Clearly, they do not care about my negative experience.
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The BallastShop offers replacement lighting ballasts for use with fluorescent, HID, metal halide, circline, sign, emergency, and compact fluorescent bulbs, as well as LED retrofit bulbs and drivers.
