I genuinely want to appreciate these shoes, but they fit too small. A size 40 feels like a size 38. After ordering two pairs in my usual size (39) that were too tight, I exchanged one pair for a size 40 but had to take them off after just 10 minutes due to discomfort. I didn't return them because the entire return/exchange process was such a hassle. It took *51* days from my initial order (8/2) to get a refund for one returned pair (9/19), and then to receive the exchanged pair (on 9/22, size 40 - which also didn't fit). It took over two weeks to get a basic return label via email to send the return from NY to NJ (requested on Friday 8/8 - received on Monday 8/25), and after they received the return on 9/2, it took over two weeks (and another follow-up email to customer service on 9/17) to get a refund for one pair (9/19) and the exchanged shoes for the other pair (9/22). It’s disappointing because the shoes look great online, but based on other reviews, they really need to address their sizing and customer service practices.
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Ballerine, Slippers, Mocassini e Francesine in infinite forme, stili e colori. 100% Made in Italy. Compra online su Ballerette.
