The order was thrown into a box with no packaging. One bottle the lid was loose so it leaked over other items. 5 items were missing. Contacted customer service who said they would send replacements. After a while I contacted them again and nothing had been done. They said that they would take care of it. After a week contacted them again and was told that they were out of one of the items, would take it in a different fragrance. I said OK. It arrived today with all the items stuffed in a padded envelope. So their customer service does not care about the customers. The shipping department does not care if the order is complete or how messed up the order gets in transit. My order was for over $300 and for that price I would expect way better service. I regularly order from other companies that do men's products. I will stick with them and not bothr with Ballsy again.
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Ballsy the makers of Ballwash, a new men's activated charcoal natural body wash that smells and works great. Invigorating manly scent while moisturizing and hydrating your skin.
