I was really looking forward to treating myself to a new Christmas tree. After researching and seeing so many positive reviews, I placed my order on 11/28/25. As of 12/10/25, the tree has yet to arrive, and there's no delivery estimate available. I also ordered a tree topper that hasn’t shipped either. I’m extremely disappointed that we don’t have a Christmas tree to decorate with just two weeks to go until the holiday. :(
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Balsam Hill was founded in 2006 with the goal of creating the most realistic, highest-quality artificial Christmas trees for customers and businesses around the world. With a focus on quality and craftsmanship, our trees add the perfect finishing touch for families and communities to celebrate holiday joy together. After 19 years of growth, Balsam Hill’s product offering has expanded to include ornaments, holiday greenery, and seasonal décor, with owned and operated websites in the US, UK, Australia, Germany, France, and Canada.See more
