Buyer beware-- return policy change? They will still take your money with no remorse. I bought 4 dresses in fall of '25. I planned to return what didn't work and paid extra for the "free return shipping," knowing I was going to keep one or two items but would return the rest. All dresses came wrinkled, all were ill fitting (the sizing chart is bs-- I sized up and they still fit weird), the "velvet" felt cheap, all were too long by about 4"-- none of them worked. So I went to return them and got burned by the policy that was in place at the time-- no refunds, only store credit. You'll see lots of people complain about that. I've been stuck with a store credit for months, I don't want to buy anything else from them, and the credit will expire after a year. Then I saw that they'd changed their return policy, likely from YEARS of people complaining about it. I thought I'd ask if I could please get a refund instead of the store credit, knowing they'd likely say no but I hoped they would do me a solid. They told me the "REAL" reason I couldn't have a refund was that some of the dresses were returned with dog hair on them. Y'all, I don't have a dog that sheds-- they showed me pictures of the dresses and the little notes they made on the receipt 1) I don't own a dog with fur like that and 2) They also mysteriously only found dog hair on the two most expensive items on my order, but still wouldn't give me a refund for any of the items. The company feels like a scam. Even with the new policy, y'all, read all the stipulations. They are going to take money to ship it back, take more money to restock it, and they are going to find any excuse to call the items "unsellable" so they don't have to refund you. Read the warnings!!! They literally said to me, "Our policies are an integral part of the online shopping experience at Baltic Born, and we strongly encourage our customers to review them carefully before making purchases." Basically admitting that they only way they make money is stealing it and that they warned you in advance, so if you still buy from them, it's on you. They sent me wrinkled dresses, they mail stuff out with missing belts and stains, so there is no "unsellable" in their world, but they will sure as $h!t call it unsellable if you're trying to return something for a refund. Save your money, don't buy from them, there are plenty of other places to buy cheap clothes (for actual cheap prices).
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3 sisters, 1 goal ✨ To help women feel empowered, confident & beautiful at every stage of life 🖤 Allison, Angela & Marianne