Initially, I needed to return a dress I ordered, but they only offered me the sales price. I had the dress for maybe 10 days at most. I made a mistake while filling out the return slip online and tried to obtain a return label, but I couldn't print it after completing the form. After submitting the form, I didn’t see a return label. I called the support team at least twice, and they promised to get back to me within 24 hours. I also emailed them asking for a return label, but received the same generic response three times. No one returned my call.
I had ordered a dress for a mother of the bride occasion, and it remains in my home, with no clear instructions on how to return it.
At this point, I’m questioning the reliability of this company.
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