⭐ 1 Star – Extremely Disappointed with Baltini
I had a terrible experience with Baltini. I purchased designer shoes expecting them to arrive brand new, as advertised. Instead, they arrived used, dirty, and clearly worn. This is completely unacceptable for a luxury item.
I immediately contacted customer service and provided clear photo evidence showing the condition of the shoes. They kept asking for more pictures and additional proof, which I provided right away. After that? Nothing but excuses and delays.
Despite sending everything they requested, they refused to issue a refund and stopped properly responding. It feels like they were just trying to stall instead of taking responsibility.
For a company selling high-end designer products, this level of service and lack of accountability is shocking. Buyers beware — if something goes wrong, don’t expect them to stand behind what they sell.
Very disappointed and will never shop here again.
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Baltini is a platform that offers in-season and genuine fashion and accessories from our partner boutiques in Italy at the best price. Our business mission is to make our customers experience the wonderful sensation of satisfaction by seeing their expe...
