I have received one order from them successfully and the panties were nice. Since then, I have tried to make 2 separate orders that I have needed to cancel because the company waited an extremely long time before even printing a shipping label (beyond a week.) Customer service notified me that this is because they were running behind due to a sale they were having. Last week, I figured that since there are no active sales- that I should receive my product in an exceptional amount of time. Unfortunately, I paid for express shipping and today, one week later, they still have not made any progression with the order. There has not been any shipping label created and the package hasn’t been delivered to a carrier. It’s like they just sit around twiddling their thumbs while people wait for their orders, which are not modestly priced. I have requested a third refund and customer service has not responded to me. My best advice would be to find another company that cares about their customers, because this one obviously doesn’t.
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