Review Time
My delivery arrived on schedule, but after a few weeks of wearing an underwire bra, the wire began to dig into my side. That evening, I reached out to the support team to request a different style and size of a non-underwire bra. To my surprise, I woke up around 9:30 am to find an apology email, and the new bra was already on its way. I truly dislike poor service, so when I experience exceptional customer support like I did here, I feel compelled to give credit where it's due. Thank you for the prompt and considerate service!
I've always loved the products from this company due to their great quality and appealing designs, but the customer service truly stands out! My package was delivered incorrectly, and after emailing about the mistake, I received a response the next day promising to resolve it. I recommend them to everyone.
My delivery arrived on time, but after a few weeks with an underwire bra, the wire began to poke me. I emailed the company that evening to request a different style, and by the next morning, I found an apology email along with confirmation that the new bra was on its way. I appreciate outstanding service like this, and I want to thank the company for their prompt and kind assistance!
I ordered some underwear for my husband, and there was an error with the order. The customer service team addressed it immediately when I contacted them, managing the situation professionally. Excellent service overall. Plus, my husband loves the feel and lightweight design of the boxer briefs!
I had a really bad experience with customer service. I purchased a few items a month ago and still haven't received them. I've emailed several times, but they say once the shipping company has the package, they can't assist further. I paid for shipping, but the tracking link they provided doesn’t work, leading to a terrible experience.
I've placed multiple orders over the years with minimal issues, and if there were any, I received prompt responses and solutions. I recommend reviewing the details of your purchase, like sizing and materials. Shipping can take some time, but I've always received my products.
I ordered earlier this year and was really impressed by the quality and comfort of my new underwear. They are breathable and comfortable—truly the best I've ever worn! I ordered more, and even though they missed one pair, they quickly sent a replacement. Their customer service was excellent. Highly recommend this company!
I placed an order for underwear over three weeks ago and still haven't received them. I've contacted customer service multiple times and haven't gotten a single reply. This doesn't seem like a legitimate company. I've disputed the charge and wouldn't recommend this product to anyone.
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