The vehicle was so bad that we could not take a breath. We could have booked 4 star rating hotels for the trip. The vehicle we were traveling in, we waited for 4 hours in the forest , the night was wasted because of you . No information was provided that said we have to wait for four hours in the forest. When we talked about the refund, no one was talking about the trip, it was not comfortable and we have paid full amount for the trip. There were no snakes provided , if you know that you have to wait for 4 hours in a vehicle that was suffocated. There was no sleep in 1 day, how can you assume that we can enjoy a trip. when we did not sleep mat night, how can you assume that we can enjoy the other day. The next day I went to a hotel and asked that we have to leave in 1 hour for all the reasons that include bathing, being fresh, changing dress etc. After traveling for 10 hours, you asked to be ready in an hour. How can a person be ready in an hour who has traveled 10 hours? in the same vehicle.we did manage the day while traveling, and the night came with scary moment, we were 14 peoples and room were 2 only. Now you tell me how come we have to manage 14 people in 2 rooms..and the room you provided, was considered for 2 people only. Now you tell me , how can a couple adjust to that and I have my wife with me. We have to sleep on the floor overnight and with unknown people. If that is your service for the people who booked from your website and we booked this trip to make my mind relax and whatever you provided that is insane. Do you do the same thing with your family? Now you tell me how I can trust you for further booking. You had mentioned about the refund and now you have not responded to my email. That shows that you are not responsible for any person who booked from the website. We tried many times to contact you but there was no response from you. Now you tell me how I can trust your website even after paying more price than others.
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BanBanjara is in full whees to be the leading adventure and creative tourism company in the country, specialising in customisable trip options tailored to serve the needs of individual customers.
BanBanjara’s mission is to empower and enhance the lives of its employees, customers, and the local communities that are key stakeholders in the business activities of BBJ.See more
