Returned a phone to this company following their instructions (Order 27512). The parcel was sent via Royal Mail tracked service but has been confirmed lost in transit.
Despite providing evidence and sending a formal Letter Before Action, the company has refused to reimburse the £190 value or pursue a claim with Royal Mail.
Consumers should be aware that if a return parcel is lost, they may need to pursue legal action to recover their money.
I will now be issuing a County Court claim via Money Claim Online.
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Bandi-Coot – The smarter way to sell your tech! 🚀 Get same-day payments, free postage & collection, and our Price Match Promise to ensure you get the best deal. We even buy damaged devices! Plus, with 100% recyclable packaging, you’re helping the planet while earning cash. Sell your gadgets hassle-free today at www.bandi-coot.co.uk. 💰♻️
✅ Same-Day Payment:
Select BACS as your payment method, and you'll receive your money the same day—no delays, just fast and hassle-free payments.
💰 Price Match Promise:
Found a better price elsewhere? Let us know! We promise not only to match it but to beat it.
📦 Free Postage & Collection:
We make sending your device effortless. Once you place your order, we’ll send you a free post pack for drop-off at a local depot. Short on time? No problem—we can arrange a free collection from your preferred address.
🔧 We Accept Damaged Tech:
Don’t let broken devices go to waste! Our expert repairs team is always looking for damaged tech—yes, it still has value!
🌍 Committed to Sustainability:
At Bandi-Coot, we care about the environment. That’s why all our packaging is 100% recyclable. Every time you recycle your pre-loved gadgets with us, you're making the planet a little greener.
💬 Customer Satisfaction Comes First:
We take pride in delivering a seamless experience. If there’s anything we can improve, we’d love to hear from you!
Bandi-Coot – The Smarter Way to Sell Your TechSee more