4 months without my laptop or a refund - Poor service
I bought a Ninkear laptop from Banggood (Order #114864664) that after 10 months suddenly stopped working. Probably it was defective. After several messages (almost one month later) I received a Return Service Ticket and I sent it back for service. This happened 3 months ago and despite my efforts to contact support, I have received ZERO updates. This is unprofessional and a waste of money.
I demand a full refund immediately.
Tracking ID 1ZFV83659107643256
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Established in 2006, Banggood is a leading global online shopping platform for direct-to-consumer goods at affordable prices. With over 100,000 reliable suppliers, Banggood provides a diverse selection across more than 30 categories, such as RC toys, consumer electronics, E-bike & E-scooters, tools, diesel heaters, and power stations. Banggood partners with famous brands, offering various ranges of trusted products, including XIAOMI, Baseus, KuKirin, and Eachine.
With a global reach, Banggood supports over 20 languages beyond English, including German, French, Portuguese, and Spanish. With 37 global warehouses and partnerships with international shipping carriers, Banggood provides customers with fast and convenient shipping services. Plus, Banggood is also equipped with a professional customer service team that offers 24/7 online support. Visit us at https://www.banggood.comSee more