We had a frustrating experience with this airline at a regional airport. A family member, who had already checked in, was denied boarding without a reasonable explanation. Despite explaining our situation, the staff were unhelpful and even rude, refusing to assist or rebook her. We ended up purchasing a ticket with another airline the next day, which went smoothly, highlighting the issues with this airline's staff. This experience was stressful and disappointing, so I recommend caution when booking with them, especially at smaller airports.
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Bangkok Airways, Airlines in Thailand, Asia's Boutique Airlines.
