The service provided was completely unacceptable and lacked any empathy, even during the holiday season. The response to my complaint was dismissive and harsh, reflecting a disturbing lack of decency. It felt as though the staff had no regard for basic morals or compassion. I have decided to cut all ties with this untrustworthy company. THIS IS NOT JUST ANY SERVICE; THIS IS A GROSSLY INADEQUATE SERVICE.
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M&S Bank launched in Autumn 2012, built on the foundations of M&S Money, which provided a range of financial products and great customer service for over 25 years.
We aim to put you first and provide straightforward financial products and great customer service. We’re committed to building lasting relationships with everyone who banks with us by being truly focused on you, the customer.See more
