bankalhabib.com

1.9
1.9 Based on 58 reviews

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George A.
Incompetent, Unresponsive, and Frustrating – Avoid This Bank!

I have been a customer of Al Habib Bank for years, but my recent experience has been an absolute nightmare. For the past FOUR WEEKS, my debit card has been blocked for no valid reason, and despite multiple calls to the branch, calls to customer support, and endless excuses, NOTHING HAS BEEN RESOLVED.This bank has ZERO urgency when it comes to fixing critical issues. The staff is lazy, incompetent, and completely indifferent—something as simple as unblocking a card (which takes 2 minutes in any normal bank) has been dragged out for a month with no solution. Meanwhile, they BOMBARD me with useless promotional messages, emails, and spam about loans and credit cards, but conveniently fail to notify customers about actual account issues.Customer support is a JOKE—every time I call, I get a different excuse, transferred endlessly, or told to "wait a few more days." No accountability, no escalation, just pure negligence.If you value your time, money, and sanity, STAY FAR AWAY FROM THIS BANK. There are far better banks that actually respect their customers. Al Habib Bank doesn’t deserve a single rupee of anyone’s business.

1
Date of experience: Jul 15, 2025

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