I am totally disgusted by the service provided by this bank. I had sent money on the 4th April and today is the 9th April, the app in which I used to send money in order for my uncle to receive the money confirmed it is ready for collection. My uncle had to endure the pain of waiting for hours to be able to speak to someone before being informed that the money had not reached. He has been visiting various branchs and they are all the same (useless service). I would never want to have any dealings with this bank and have requested cancellation and will send it via another bank.
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