Unfortunately, this bank really does not value customers and does its best to avoid them. I wish there was a rating that was negative, as 1 one out of 5 is a true complement for them. They have developed a system of customer service that really attempts to block any direct contact with the bank. The telephone system is a pathetic attempt at providing service and usually results in wasted time of not minutes, but sometimes hours only to be thwarted by a hang up call because the dysfunctional AI agent is simply a budget product that will only result in wasted minutes and telephone charge. The reviews already found will confirm what I said. My advice, please stay clear of this bank in Austria.
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Die Bank Austria, Mitglied der führenden europäischen Bankengruppe UniCredit Group, ist der klare Marktführer im österreichischen Bankgeschäft. Als moderne, dynamische Universalbank eröffnet sie ihren Kunden den Zugang zu internationalen Finanzmärkten. Die Bank Austria ist die Drehscheibe der UniCredit Group für ihr Bankennetzwerk in Zentral- und Osteuropa.