Constantly getting flagged as fraud for transactions that I do often. Customer service has been down for a week and I have no access to my funds. I emailed on Monday and still no response. I sent a DM on instagram and they just gave me the email address again. No explanation or anything. They just say they’re changing customer service channels which is extremely vague. I don’t understand how a bank can hold your money hostage.
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Greenwood is a digital mobile banking experience made for Black and Latino customers. When you open an account through Greenwood, you save money, help the community, and get paid early.