I cannot access a live Geenwood customer service agent after three attempts over the course of five days. There are "live chat" and email options for communication, but sometimes an issue is complicated and it is easier to speak with a person. If a business is not operating a traditional brick and mortar operation they should at least be sure that their customers have access to live support when needed, and not be forced to describe more nuanced problems via a chat box or otherwise.
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Greenwood is a digital mobile banking experience made for Black and Latino customers. When you open an account through Greenwood, you save money, help the community, and get paid early.
