I have a digital account, which means I can’t get assistance at a physical branch. Their online platforms are unreliable. I’ve been unable to recover my password due to a persistent website bug. There are no human agents available, only bots that give contradictory answers and fail to understand requests. The website is inconsistently displayed in both Spanish and English. On top of that, when login attempts fail, it’s unclear whether you still have more tries left or if your account has already been blocked.
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Bankinter, SA,, is a Spanish bank with headquarters in Madrid.