This bank has been an absolute disappointment. If there were an option for zero stars, I would choose it. My account has been locked multiple times without reason. Resolving issues requires spending hours on the phone with representatives who struggle with English. The business banking experience is worse than it was decades ago. Transferring money is always a hassle. The app feels outdated and frequently malfunctions. The branch staff can't assist and redirect you to online support—what's the point? It’s no surprise that other services are gaining popularity. This bank feels outdated—best to avoid it.
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Bank of Ireland Group plc is a commercial bank operation in Ireland and one of the traditional 'Big Four' Irish banks.