I initially opened a high-yield savings account with this bank and faced no issues. However, once I switched to a checking account, everything went downhill. Accessing my own funds is incredibly frustrating. The ATM withdrawal limits are unreasonably low, and Zelle transfer limits are also very restrictive. If I need to deposit a check over $10K, I have to mail it in. Even the staff seems poorly trained; a supervisor confidently told me there were no wire transfer fees, which was incorrect. If you value convenience and reliable service, I recommend choosing a larger bank or a local credit union instead. Do not trust this bank with your money.
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