I truly wish I could give zero stars. I parked in a lot during a terrible night of rain and fog. The touchscreen payment machine was malfunctioning due to water, but somehow I managed to pay for an hour. I was about 10 minutes late getting my car out due to circumstances and received a parking ticket. I appealed, explaining my situation and including a photo of the faulty device, but they dismissed my appeal without addressing the touchscreen issue. There’s no customer service number, and my emails to their support are ignored. The parking area was in awful condition, muddy and dirty. I strongly advise against parking here during bad weather unless you want to ruin your car's interior. They only seem to care about collecting money. It's better to find a different place to park.
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Bank Park - The Friendly Face Of Parking. The Car Park Management Specialists.