I've explored nearly every sweep casino available, and this one stands out as the most untrustworthy. After purchasing my welcome packages and playing through them, I requested a redemption only to wait a whole month—an already unreasonable timeframe that some other casinos also have—only to have my request denied and my funds not returned. I had to spend time chatting with their support, only to be informed that they claimed I violated their vague terms, which seem to be interpreted at their discretion. They took my funds and have refused to communicate further. Now, I'm left with no choice but to contact my bank to initiate chargebacks for my purchases. This has been the most blatantly fraudulent experience I've encountered in this industry.
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