I had issues with my redemption before because there was a mistake made on their end. I was so aggravated then but I thought after some consideration, I would give them another shot. Boy am I kicking myself for that now. I finally got a nice redemption request and it has been nothing less than a tortuous experience. The amount is in the thousands and I have spent so much money and time with this casino. I am disgusted right now for giving this another shot. I have yet to receive my winnings and it is looking like I may never. All I have heard is excuse after excuse. Glitches with system, high volume redemption requests, ect. I am starting to believe I was scammed this entire time and I am becoming more and more furious.. If I somehow receive my redemption, I would love to come back and eat these words and give a wonderful review. I pray I get that chance. Pray for me everyone, please.
Sincerely,
Reida Mathis
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