The bank has over $250,000 of my money, and I'm unable to retrieve it. I was on hold for more than an hour, transferred between departments, and then hung up on. The service levels of a billion-dollar institution are unacceptable. I need access to my funds, but I can't get to them. I've noticed others facing similar issues. I've lodged a complaint with the relevant authority. Spare yourself the frustration and steer clear of this bank.
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Bankwest, previously known as The Bank of Western Australia, is an Australian full-service bank based in Perth, Western Australia.