I give one star to this bank. I waited 93 minutes on hold after receiving a letter instructing me to call about changing my linked account. Eventually, I gave up. I filled out their online form and submitted it. Two weeks later, I received a letter asking me to call them for 'further questions.' This is my money sitting in their low-interest account, and I need to link my new account after my previous one was closed.
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Bankwest, previously known as The Bank of Western Australia, is an Australian full-service bank based in Perth, Western Australia.