I made three long calls regarding setting up a joint account, and at no point was I informed that my request was impossible. However, on the fourth call, I was suddenly told I couldn't proceed. I received conflicting information about joint accounts, and after delays, I was ultimately told I couldn't open the account. They mentioned that if they had a physical branch, they could assist better. This was incredibly frustrating and a waste of time.
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Bankwest, previously known as The Bank of Western Australia, is an Australian full-service bank based in Perth, Western Australia.